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Admin Resources
Find resources for Wellbeing+ admins: How-to guides, communication templates, and program ideas
How to Invite Users to Wellbeing+Use this article to assist you as you send initial invitations to join Wellbeing+ with your organization
Resource for Global ClientsLearn how to optimize your Wellbeing+ experience for a global population
What are Registration Questions?Learn how to add registration questions to manage users in Wellbeing+
End-User Support for Your ParticipantsThis article outlines common questions you may hear from your users, and covers how you can answer when program or syncing questions arise.
Best Practices for Org CodesLearn how organization codes work in Wellbeing+
How to Find & Edit Your Org CodeLearn where you can find and edit your org code. Users need this org code to sign up as part of your organization.
What is a Client Waiver and How Do I Add This Feature?Read this article to learn about waivers and to get information on how to add this feature
Language support (localization) in Wellbeing+Learn what languages the Wellbeing+ platform is translated into, how localization works, and best practices for a multi-lingual workforce
Adjusting Your Client App Settings in the Admin CenterCustomize your client account with your preferred App Settings
Should I Enable the Wellbeing Calendar Feature?Learn more about the benefits of enabling the Wellbeing Calendar feature.
Should I Enable User-Created Challenges?Learn more about the benefits of enabling user-created challenges for your users.
Should I Enable Monthly Step Goals?Learn about the benefits of enabling our Monthly Step Goal feature for your users, and how to manage the feature from the Admin Center
Should I Enable User-Created Challenges?Learn more about the benefits of enabling user-created challenges for your users
Should I Enable Friends?An explanation of the benefits of enabling Friends for your users
Should I Enable the Activity Converter for my Users?Learn about the activity converter feature and why you may want to enable it for your organization.
Should I Enable Chat?An explanation of the benefits of enabling Chat for your users.
Should I Enable Manual Activity Entry for My Users?Learn about manual activity entry and why you might consider enabling it for your organization.
Wellbeing+ Push Notification Types and How They WorkLearn about Wellbeing+'s seven types of push notifications and how to customize your client notification settings
Admin Communication in Wellbeing+Best practice tips for communicating with your users during and in between challenges
Chat TemplatesUse our chat message templates to engage your users throughout your challenge.
Announcement Templates for General Wellness EngagementUse these ideas to engage your participants when you are not running an active challenge.
Announcement Templates for Challenge Updates and New FeaturesUse our announcement templates to engage your users throughout your challenge and notify your users of new features
Announcement Templates for Seasonal Events & HolidaysUse these ideas to engage your participants when you are not running an active challenge.
Announcement Templates for User Stat ShoutoutsUse these ideas to engage your participants when you are not running an active challenge.
How to Create a ChallengeUse this article to help you create a challenge from the Wellbeing+ Admin Center
Should I Use a Challenge Template to Create My Challenge?Guidance to help you decide if you should use a challenge template for your next challenge in Wellbeing+
Guide to Virtual Race ThemesLearn more about each available theme for the Virtual Race, Group Race, and Team Virtual Race challenge modules
Creating a Team Challenge in Wellbeing+Team challenges are a great way to ignite some friendly competition and encourage your participants to connect with different users.
Module OverviewHere's a guide to all types of challenge available in Wellbeing+, as well as our engagement modules!
How to Create a Custom Activity ChallengeLearn how to create a Custom Activity Challenge from the Wellbeing+ Admin Center
How to Create a Group Target Fundraiser ChallengeLearn how to set up a Group Target Fundraiser challenge from the Wellbeing+ Admin Center
How to Create an Individual Virtual Race ChallengeLearn how to set up an individual Virtual Race challenge from the Wellbeing+ admin center and choose a realistic challenge goal
How to Set a Range for a Personalized GoalLearn how to set up a personalized goal challenge and choose a realistic goal range
How to Create a Team Virtual Race Challenge and Set a GoalLearn how to create a Team Virtual Race challenge and set a realistic team goal
How to Create a Challenge Using a Challenge TemplateLearn how to create a challenge using a challenge template in the Wellbeing+ admin center
Group Goal Best PracticesBest practice tips for running your group goal challenge
How to Set a Goal for a Group ChallengeHow to set a goal for Group Target, Group Target Fundraiser, and Group Virtual Race challenge modes
How to Add/Remove Participants from ChallengesFollow these steps to add or remove participants from your challenge.
How to Add Users From Existing Challenges to New ChallengesFollow these steps to add challenge participants from existing challenges into new challenges.
How Do I Set My Challenges to Public?Set your challenges to public so users can easily join right from their dashboard!
Can I Stop Users From Joining a Challenge After It Starts?Learn how to set a final join date to cut off challenge sign ups before the challenge ends
How to Add and Remove Challenge Modules from the Admin CenterHow do I add or remove a module from my challenge?
How to Edit Challenge Details in the Admin CenterUse the steps in this article to guide you as you edit general information (name, description, dates, etc) for your challenge.
How to Set an Activity Cap for a Challenge ModuleLearn how to set an activity cap and why you may want to consider including one in your next challenge
How to Edit the Order of Modules in the Challenge DashboardLearn how to easily adjust the order in which the modules appear in your group.
How to Adjust your Activity Module Goal After the Challenge has Started
How to Edit the Quote Module in your ChallengeUse these instructions to replace upcoming quotes within your quote module.
Understanding Grace Period RulesLearn more about our 3-day grace period rules that apply by default to all challenges
Rescoring a ChallengeWhat is a rescore, and what does rescoring a challenge do for my participants?
How to End a Challenge EarlyLearn how to end a challenge early by using Wellbeing+'s admin center.
Device Data vs. Daily Habit ActivitiesWhat's the difference between wearable device data and daily habit activities?
How to Use Admin ChatLearn how to manage challenge chat, including sending templates and downloading chat images, from the Wellbeing+ Admin Center
Using the Wellbeing+ Content LibraryUse these instructions to publish and schedule content from the Wellbeing+ Content Library
Upload and Manage Content within the Content ModuleLearn how to upload and manage articles, videos, and other content to be shared in the content module during your challenge
How to Edit Dates and Times for Scheduled Announcements and ContentLearn how to edit publish dates and times for pre-scheduled announcements and content
How to Create a Content CampaignLearn how to create a content campaign that will be displayed on the dashboard.
Troubleshooting Videos in the Content ModuleLearn how to troubleshoot adding YouTube and Vimeo videos in the content module
How to Set Up Actionable Content in a ChallengeThis guide will explain what actionable content is and how to use it in your next challenge
Adding Collections to Your Content ModuleLearn about the Collections feature, including how to select and schedule a collection from the Content Library
Team Challenge Best PracticesBest practice tips for running your Team Leaderboard challenge
How to Edit your Team Challenge Settings: Max Team Size, Admin Assigned Teams, or User-Created TeamsLearn how you can adjust settings for your Team Leaderboard or Team Virtual Race challenge
How to Manually Add/Remove Existing Users to TeamsFollow these steps to add a user to a challenge and team or to remove a user from a team
How to Move a Team Member to a Different TeamLearn how to change team assignments from the Wellbeing+ Admin Center
How to Create Teams and Edit Team Details from the Admin CenterThis article will walk you through creating a team and editing team names, photos, and cover photos from the Admin Center
Moving Non-Qualified Teams to a General Participant TeamHow to delete teams that don't meet your team minimum and move them to a general participant team
How to Pull a ReportWellbeing+'s reports give you insight when it comes to your challenge's participation and activity
Get Creative with ReportingUse reports for so much more than final challenge stats
Understanding the Most Improved ReportLearn how to find which users have improved most over time with the Most Improved Report
Engagement ReportsGain insight on user engagement in your client account with Engagement reports
How to Choose Winners For a Prize RaffleLearn how to randomly choose winners for a prize raffle
How to Engage Users Year-RoundUse our in-app features and engagement ideas to engage your users throughout the year on your Wellbeing+ plan.
What Challenge Should I Start With?Suggested challenges to kick off a successful wellness program!
Should I Use a Preset Racetrack or Upload My Own Custom Design?Learn more about the difference between using one of our preset racetracks and creating your own custom map in our Racetrack Creator!
How to Add a Custom Racetrack to an Existing ChallengeLearn how to add a published custom racetrack to an existing challenge from the Wellbeing+ admin center
Uploading a Custom Map Using the Racetrack CreatorLearn what custom maps are and how to create and use a custom map for a Virtual or Group Race
How to Create a Custom RacetrackLearn how to create a custom racetrack with the Wellbeing+ Racetrack Creator
Creating Milestones for your Custom RacetrackLearn how to create milestones for your custom racetrack from the Wellbeing+ Racetrack Creator
Tips for Setting Milestone LocationsUse this article to learn how to chose a percentage location for your custom milestones
Racetrack Creator Specs: MilestonesUse this article to help you in creating assets for custom milestones
Racetrack Creator Specs: Map ScenesUse this article to help you in creating assets for a custom map
Editing Your Custom RacetrackLearn how to edit your custom racetrack in the Racetrack Creator
How to Add Wellbeing+ Notifications to Slack and TeamsLearn how to add Wellbeing+ notifications to a designated Slack and/or Microsoft Teams channel
How to Review a User’s Activity Data from the Admin CenterLearn how to review a user's device data, manual activities, and converted activities in the admin center for potential signs of cheating
Overview of Slack and Teams Notification OptionsLearn more about the Slack and Teams notification options you can choose from