What languages are supported, and what text is translated in the Wellbeing+ app?
The Wellbeing+ mobile app is currently available in the following languages:
English
Spanish
Canadian French
Portuguese
Any copy that is hard-coded into the user app is translated into the languages listed above. This includes your activity on your dashboard and your last sync time, your challenges, your user profile and settings, etc.
The Wellbeing+ mobile app will recognize the language preference set on their phone and auto-translate the app for these users. Users can follow this article to change the language preferences on their phone.
Note: Language support is only available for the user-facing Wellbeing+ mobile app. The Wellbeing+ Admin Center is not localized at this time.
Preview of Spanish in the Wellbeing+ dashboard, utility panel, and user profile:
Which text is NOT translated in the Wellbeing+ mobile app?
Please note that some content is not translated in Wellbeing+, including:
The full Wellbeing+ Help Center (all user- and admin-facing articles)
The Wellbeing+ Admin Center
All content in the content library
Announcements, your own content posts, and any other admin-required input, such as challenge names and descriptions. These will show in the language they were written.
Chat messages. These will show in the language they were written.
Wellbeing+ technical support*
*A note on technical support and language translation
Wellbeing+ technical support operates in English. However, if a user contacts the Wellbeing+ support team in another language, the support team member will reply in English, and then share a translation of the reply via Google Translate to facilitate the conversation.
Example:
Best practices for a multi-lingual workforce
Ask a user's preferred language as a supplemental question when they sign up for a Wellbeing+ account with your organization. This will allow you to send tailored announcements based on language preferences, since you can filter your announcements by your supplemental fields. You could also set up specific challenges for each language.
Configure additional Smarthubs in Your Preferred Languages. By default, your Smarthub will be configured in English. If you wish to have your Smarthub available in additional languages, please provide translated content to your implementation specialist for any non-English versions. Additionally, remember to include a preferred language field in your user provisioning files. For more information, consult your implementation specialist.
Consider including multiple languages in your announcements and content. This will allow users in your organization to reference the language that they prefer.
Example announcement:
Example content post:
