You may be experiencing issues creating an account for a variety of reasons:
Duplicate email - a Wellbeing+ account already exists with that email address
Ineligible email - you may not be eligible for this program
Technical error - your employee credentials are not successfully transferring to our Wellbeing+ system
Fear not! Our customer support team is here to help. Please reach out to our customer support team with a detailed summary of what you're experiencing. Please include any relevant screenshots of what you're seeing.
Support is available Monday-Friday 9am-5pm CT. If you send a message outside of these hours, our support team will get back to you when they are back online.