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Ok, My Apple Watch is Connected. How Do I Sync?

Learn how to sync steps from your Apple Watch to Wellbeing+

Wellbeing+ Team avatar
Written by Wellbeing+ Team
Updated over a month ago

Now that you’ve connected your Apple Watch, learn how to sync steps, distance, and active minutes to Wellbeing+. We’ll also show you how to make sure you’ve got data available to sync!

The Syncing Process

To sync to Wellbeing+, you just need to open your Wellbeing+ app and wait to see a ‘Last synced:' message to confirm that you’ve synced.

We recommend syncing by opening the Wellbeing+ app at least once a day during your challenge.

All Wellbeing+ challenges have a 72-hour grace period after the challenge ends to give you extra time to sync your final steps, so make sure you sync before the grace period is up!

Where Does Wellbeing+ Get My Data?

Wellbeing+ pulls your activity data from the Health app because it aggregates steps from your watch and phone. If steps, distance, or minutes aren’t showing here, then they can’t sync to Wellbeing+.

If activity data isn’t showing in Apple Health or syncing correctly to Wellbeing+, please see these troubleshooting tips for Apple Watch users.

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