Joining a team for a team challenge
In order to participate in a Team Leaderboard or Team Virtual Race challenge, you will need to be a part of a team.
How to join a team
After joining your challenge, open your dashboard and scroll to the "Challenges" section
Locate your challenge and tap the "Join a team" or "Join or create a team" notification
Locate the team you'd like to join (you can search by team name at the top) and tap the team name to view the team and its current participants. To join this team, just tap the blue "Join Team" button on the team page.
After joining, you'll see a confirmation that you successfully joined your team. When viewing your challenge, you'll now see your team listed!
How to change teams
Depending on the settings determined by your admin, you may not be able to join a team after a challenge starts. To be safe, it's best to always join a team before a challenge starts so you don't get locked out.
Before your challenge starts, you may also be able to change your team by clicking "Change Team" when viewing your team details. After leaving your current team, you'll follow the same steps as above to select a new team.
Questions?
If you have any additional questions, please contact our support team - we're always here to help!